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Free delivery from €250
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All products
Food & Service
- View Food & Service
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Drinking
DrinkingView all products in Drinking
- Bottles and jars
- Cups
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Drinking requisites
Drinking requisitesView all products in Drinking requisites
- Glasses
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Eating
EatingView all products in Eating
- Amuse
- Bags - paper
- Plastic bags
- Bamboo bin
- Containers - sugarcane pulp
- Blister containers
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Boxes and interiors
Boxes and interiorsView all products in Boxes and interiors
- Containers - aluminium
- Containers - cardboard
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Containers - plastic multi corner
Containers - plastic multi cornerView all products in Containers - plastic multi corner
- Containers plastic rectangular/square
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Containers - plastic round/oval
Containers - plastic round/ovalView all products in Containers - plastic round/oval
- Cutlery
- Dishes - aluminium
- Dishes - cardboard
- Eating requisites
- Equipment
- Film
- Meal boxes
- Napery
- Paper
- Borden
- Dishes plastic rectangular
- Wooden bowls
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Dishes plastic round/oval
Dishes plastic round/ovalView all products in Dishes plastic round/oval
- Schalen suikerrietpulp
- Soup bowls
- Bags - textile
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- Gifts
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Carrier bags
Carrier bagsView all products in Carrier bags
- Compostable carrier bags
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Paper carrier bags
Paper carrier bagsView all products in Paper carrier bags
- Plastic carrier bags
- Reusable carrier bags
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Hygiene
HygieneView all products in Hygiene
- Waste systems
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Protective clothing
Protective clothingView all products in Protective clothing
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Cleaning equipment and materials
Cleaning equipment and materialsView all products in Cleaning equipment and materials
- Dispensers
- Food safety
- Hand protection
- Head protection
- Hygiene paper
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Personal protection
Personal protectionView all products in Personal protection
- Garbage bags
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Industry
IndustryView all products in Industry
- Bags general
- Binding
- Boxes and containers
- Filling material
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Film, cardboard and paper
Film, cardboard and paperView all products in Film, cardboard and paper
- Velcro
- Tape
- Mailing packaging
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Pallets and accessories
Pallets and accessoriesView all products in Pallets and accessories
- Strapping
- Tape
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Office
OfficeView all products in Office
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Retail
RetailView all products in Retail
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Hospitality
HospitalityView all products in Hospitality
- Hygiene
- Restaurant requisites
- Take-away
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Printed
PrintedView all products in Printed
- Bottle boxes
- Carrier bags (paper)
- Coffee cups
- Meal bowls
- Tape
- Wooden wine boxes
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- New
- Outlet
Frequently asked questions
{'faq': [{'answer': 'On our Printed ' 'page you will find all products that can be printed. ' 'Is the product you want to print not listed? Contact our ' 'Customer Service via +31 ' '(0)88 22 22 390 or info@paardekooper.com ' ' and ask about the possibilities.\n' '\n' 'You can also contact one of the Paardekooper Stores. Our ' 'store employees are happy to advise you on which products ' 'can be printed. Click here ' 'to see which store is closest to you.', 'question': 'Which products can be printed?'}, {'answer': 'For the products on the Printed ' 'page the costs of printing are included in the price.', 'question': 'What are the costs of printing?'}, {'answer': 'The minimum quantity is indicated on the product page of ' 'the article.', 'question': 'How many products do I need to purchase as a minimum if ' 'I want to have them printed?'}, {'answer': 'Contact our Customer Service via +31 (0)88 22 22 390 or info@paardekooper.com ' '.', 'question': 'I cannot place an order for a printed product. How is ' 'this possible?'}, {'answer': 'This depends on the type of product, but with most ' 'products you will receive a proof.', 'question': 'Do I get a test proof in advance?'}, {'answer': "The design must meet the conditions listed on the item's " 'product page. ', 'question': 'What requirements must my design meet?'}], 'icon': 'print', 'title': 'Printed'}
{'faq': [{'answer': 'It is only possible for companies to buy on account. ' 'Please note that the first order must always be paid in ' 'advance. From the second order onwards it is possible to ' "buy on account. You can indicate this in the 'payment' " 'section during the ordering process.', 'question': 'Can I buy on account?'}, {'answer': 'You can enter the discount code in the shopping cart ' "under 'Coupon code'.", 'question': 'I have received a discount code. Where can I fill this ' 'in?'}, {'answer': 'First check that there are no typos in the coupon code. ' 'If this is not the case, check whether the discount code ' 'is still valid. If the discount code has expired, you can ' 'unfortunately no longer apply it to the order.', 'question': 'The discount code is not working. What should I do?'}, {'answer': 'Follow the steps below to view your order history:\n' '\n' '
', 'question': 'Where can I see my order history?'}, {'answer': 'Follow the steps below to see if an item is in stock:\n' '- Log in to your account
\n' "- Go to 'Order overview'
\n" '- You can now view your order history
\n' '\n' '
', 'question': 'Where can I see which products in my order are still on ' 'backorder?'}, {'answer': 'Follow the steps below to create an order list:\n' '- Log in to your account
\n' '- Go to the product page of the product
\n' '- To the right of the image you will find the stock ' 'status of the item
\n' '\n' '
', 'question': 'How do I create an order list?'}, {'answer': 'After you have logged in, you can see the status of your ' "order under 'Order overview' under the heading 'My " "account'.", 'question': 'What is the status of my order?'}, {'answer': 'Check the following 2 things:\n' '- Log in to your account
\n' "- Go to 'My Account'
\n" "- Go to 'Order lists overview'
\n" "- Click on the 'Create order list' button
\n" '- Go to the product page of the item you want to ' 'add
\n' "- Click on 'add to order list' (on the right of the " 'image)
\n' '- Select the order list to which you want to add the ' 'item
\n' '
- \n'
'
- Does your order meet the minimum order amount of ' '€50? If this amount is not reached, it is not possible to ' 'complete the order. \n' '
- Are you logged into your account? If this is not ' 'the case, you will not be able to complete your ' 'order. \n' '
{'faq': [{'answer': 'Check the following 2 things:\n' '
- \n'
'
- Does your order meet the minimum order amount of ' '€50? If this amount is not reached, it is not possible to ' 'complete the order. \n' '
- Are you logged into your account? If this is not ' 'the case, you will not be able to complete your order. ' ' \n' '
{'faq': [{'answer': 'Is the item in stock and ordered before 5 p.m.? Then you ' 'will receive your order within 2 working days. If a part ' 'of the order is not immediately available, the products ' 'that are in stock will be shipped immediately. The ' 'out-of-stock items will be shipped as soon as they are ' 'available again.', 'question': 'What is the delivery time of my order?'}, {'answer': 'When a delivery time is known, it will be sent with the ' 'track & trace information. If there is no time in the ' 'track & trace mail, the delivery time can take all day.\n' 'Did you not receive a track & trace e-mail? Then you can ' 'find this information in your order overview.', 'question': 'What time will my order be delivered?'}, {'answer': 'Unfortunately it is not possible to pick up your order ' 'directly in the store. The products must first be sent ' 'from the distribution center to the Paardekooper Store. A ' 'delivery time of 2 working days applies as well in this ' 'case. When your order has arrived in the store, you will ' 'receive a message from the relevant store that you can ' 'pick it up.', 'question': 'I want to pick up my order at one of your stores. Can I ' 'pick it up immediately?'}, {'answer': 'No, unfortunately that is not possible. You can pick up ' 'your order in one of the Paardekooper Stores. Check here ' 'which store is closest to you.', 'question': 'Can I pick up my order at the distribution center?'}, {'answer': 'In the Benelux, an amount of € 12.95 (excl. VAT) freight ' 'and administration costs will be charged for orders under ' '€250 (excl. VAT).', 'question': 'What are the shipping costs?'}], 'icon': 'truck', 'title': 'Delivery/pickup'}
{'faq': [{'answer': 'You can return your order at a Paardekooper Store or send ' 'it back by post. More information about returns can be ' 'found here.', 'question': 'How can I return something?'}, {'answer': 'No, the return costs are for your own account. The exact ' 'return costs depend on the size of the package. Tip: you ' 'can return your package free of charge in one of the ' 'Paardekooper Stores. Check here ' 'which store is closest to you.', 'question': 'What are the costs of a return shipment?'}, {'answer': '
- \n'
'
- The returned items must be in their original ' 'packaging. \n' '
- The returned items must be undamaged. \n' '
{'faq': [{'answer': 'You can check this in several ways:\n' '\n' '
\n' ' \n' 'Contact our Customer Service via+31 (0)88 22 22 390 or info@paardekooper.com ' ' and ask if you have an account.', 'question': 'How do I know if I already have an account?'}, {'answer': 'This can be for several reasons:\n' '- Click on register and enter your email address. If ' 'the email address is already known to us, you will ' 'receive a notification.
\n' '- Click on forgot password. If you do not receive an ' 'email, you do not have an account with us.
\n' '
- \n'
"
- Make sure you haven't made a typo in your email " 'address or password. \n' '
- If you have forgotten your password, you can request ' "it again via the 'Forgot your password?' button. After " 'this you can set a new password. \n' "
- If you haven't ordered anything in a while, it may be " 'that your account is inactive. Contact us via +31 (0)88 22 22 390 or info@paardekooper.com to reactivate your account. \n' '
- \n'
'
- Check if the email address is spelled correctly. ' ' \n' '
- Check whether the mail has not arrived in the ' 'junk/spam mailbox. \n' '
{'faq': [{'answer': 'Met acht vestigingen in de Randstad is de kans groot dat ' 'er ook een Store in jouw regio zit. Bekijk alle ' 'vestigingen hier.', 'question': 'Where can I find a Paardekooper Store? '}, {'answer': 'All Paardekooper Stores are open on weekdays from 8 a.m. ' 'to 5 p.m., except for the Store Amsterdam Food Center. It ' 'is open from 6:30 am to 3:30 pm. View all opening hours ' 'here.', 'question': 'What are the opening hours of the Stores?'}, {'answer': 'Yes that is possible.', 'question': 'Can I also make a purchase in the Store as a private ' 'individual?'}], 'icon': 'store-alt', 'title': 'Stores'}
{'faq': [{'answer': 'You can register in 2 ways:\n' '
- \n'
'
- Go to ' 'this link, fill in your details and press the ' "'Sign up' button. \n" ' When creating an online account you can also sign up ' "for the newsletter. Click on 'Register' at the top of the " 'page, fill in your details and check the box at the ' "bottom next to 'I would like to receive the e-mail " "newsletter with promotions and offers'. ", 'question': 'How can I sign up?'}, {'answer': 'Send an email to info@paardekooper.com ' ' to unsubscribe.', 'question': 'How can I unsubscribe from the newsletter?'}], 'icon': 'newspaper', 'title': 'Newsletter'}
{'faq': [{'answer': 'Because we do not know exactly how big the box or box is, ' 'what goes in it, how many products you want to fill the ' 'box with, etc., it is difficult for us to determine. Our ' 'guideline is that 1 hand of filling material is around 20 ' 'to 40 grams.', 'question': 'How much filling material do I need?'}], 'icon': 'box-open', 'title': 'Product information'}
Printed
On our Printed page you will find all products that can be printed. Is the product you want to print not listed? Contact our Customer Service via +31 (0)88 22 22 390 or info@paardekooper.com and ask about the possibilities.
You can also contact one of the Paardekooper Stores. Our store employees are happy to advise you on which products can be printed. Click here to see which store is closest to you.
For the products on the Printed page the costs of printing are included in the price.
The minimum quantity is indicated on the product page of the article.
Contact our Customer Service via +31 (0)88 22 22 390 or info@paardekooper.com .
This depends on the type of product, but with most products you will receive a proof.
The design must meet the conditions listed on the item's product page.
Ordering
It is only possible for companies to buy on account. Please note that the first order must always be paid in advance. From the second order onwards it is possible to buy on account. You can indicate this in the 'payment' section during the ordering process.
You can enter the discount code in the shopping cart under 'Coupon code'.
First check that there are no typos in the coupon code. If this is not the case, check whether the discount code is still valid. If the discount code has expired, you can unfortunately no longer apply it to the order.
Follow the steps below to view your order history:
- Log in to your account
- Go to 'Order overview'
- You can now view your order history
Follow the steps below to see if an item is in stock:
- Log in to your account
- Go to the product page of the product
- To the right of the image you will find the stock status of the item
Follow the steps below to create an order list:
- Log in to your account
- Go to 'My Account'
- Go to 'Order lists overview'
- Click on the 'Create order list' button
- Go to the product page of the item you want to add
- Click on 'add to order list' (on the right of the image)
- Select the order list to which you want to add the item
After you have logged in, you can see the status of your order under 'Order overview' under the heading 'My account'.
Check the following 2 things:
- Does your order meet the minimum order amount of €50? If this amount is not reached, it is not possible to complete the order.
- Are you logged into your account? If this is not the case, you will not be able to complete your order.
Payment
Check the following 2 things:
- Does your order meet the minimum order amount of €50? If this amount is not reached, it is not possible to complete the order.
- Are you logged into your account? If this is not the case, you will not be able to complete your order.
Unfortunately it is not possible to view your invoice online. Contact our Customer Service via +31 (0)88 22 22 390 or info@paardekooper.com so that they can email the invoice to you.
Delivery/pickup
Is the item in stock and ordered before 5 p.m.? Then you will receive your order within 2 working days. If a part of the order is not immediately available, the products that are in stock will be shipped immediately. The out-of-stock items will be shipped as soon as they are available again.
When a delivery time is known, it will be sent with the track & trace information. If there is no time in the track & trace mail, the delivery time can take all day.
Did you not receive a track & trace e-mail? Then you can find this information in your order overview.
Unfortunately it is not possible to pick up your order directly in the store. The products must first be sent from the distribution center to the Paardekooper Store. A delivery time of 2 working days applies as well in this case. When your order has arrived in the store, you will receive a message from the relevant store that you can pick it up.
No, unfortunately that is not possible. You can pick up your order in one of the Paardekooper Stores. Check here which store is closest to you.
In the Benelux, an amount of € 12.95 (excl. VAT) freight and administration costs will be charged for orders under €250 (excl. VAT).
Returns
You can return your order at a Paardekooper Store or send it back by post. More information about returns can be found here.
No, the return costs are for your own account. The exact return costs depend on the size of the package. Tip: you can return your package free of charge in one of the Paardekooper Stores. Check here which store is closest to you.
- The returned items must be in their original packaging.
- The returned items must be undamaged.
The purchase amount will be refunded to your bank account no later than 14 days after we have received the return. Please note: you will not get your money back in cash, even if you return your order at a Paardekooper Store. Have you bought the products you want to return on account? Then a credit note is created.
Online account
You can check this in several ways:
- Click on register and enter your email address. If the email address is already known to us, you will receive a notification.
- Click on forgot password. If you do not receive an email, you do not have an account with us.
This can be for several reasons:
- Make sure you haven't made a typo in your email address or password.
- If you have forgotten your password, you can request it again via the 'Forgot your password?' button. After this you can set a new password.
- If you haven't ordered anything in a while, it may be that your account is inactive. Contact us via +31 (0)88 22 22 390 or info@paardekooper.com to reactivate your account.
This can be for several reasons:
- Check if the email address is spelled correctly.
- Check whether the mail has not arrived in the junk/spam mailbox.
No, it is not possible to change or delete your delivery and/or billing address yourself. Please contact our Customer Service via+31 (0)88 22 22 390 or info@paardekooper. com. It is possible to add an extra delivery address yourself.
After you have logged in to your account, you will see your price agreements.
Stores
Met acht vestigingen in de Randstad is de kans groot dat er ook een Store in jouw regio zit. Bekijk alle vestigingen hier.
All Paardekooper Stores are open on weekdays from 8 a.m. to 5 p.m., except for the Store Amsterdam Food Center. It is open from 6:30 am to 3:30 pm. View all opening hours here.
Yes that is possible.
Newsletter
You can register in 2 ways:
- Go to this link, fill in your details and press the 'Sign up' button. When creating an online account you can also sign up for the newsletter. Click on 'Register' at the top of the page, fill in your details and check the box at the bottom next to 'I would like to receive the e-mail newsletter with promotions and offers'.
Send an email to info@paardekooper.com to unsubscribe.
Product information
Because we do not know exactly how big the box or box is, what goes in it, how many products you want to fill the box with, etc., it is difficult for us to determine. Our guideline is that 1 hand of filling material is around 20 to 40 grams.
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